The ISO 17020 awareness training e-learning course provides basic knowledge of the ISO/IEC 17020:2012 standard for inspection management systems. It covers the requirements, benefits, documentation, and steps for implementing an ISO 17020 inspection management system. This course is suitable for individuals associated with inspection bodies or services, covering types A, B, or C, and any inspection stage. It provides an overview of ISO 17020 elements, requirements, documented information, and steps for accreditation.

This e-learning course is designed for individuals seeking to become Lead Auditors for Laboratory Management Systems based on ISO/IEC 17025:2017. It includes lectures, handouts, videos, audit checklists, and exams. The course is accessible from any location, making it ideal for busy laboratory technical team members. Participants will learn about audit techniques, processes, and requirements, as well as how to conduct opening, external, and closing meetings. This is the first e-learning course to include real-life examples of laboratory management system audits.